Orders are typically processed and shipped within 1 business day of receiving payment, excluding weekends and holidays.
Orders placed after 5pm may not be processed until the following business day.
Shipping Methods:
Standard Shipping:
Delivery via Knutsford, Post Office or Tara.
Estimated delivery time: 1-3 business days.
Cost: Calculated at checkout.
Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
You can track the status of your order using the provided tracking number on our website or the carrier’s website.
Delivery Issues:
We are not responsible for delays caused by weather, customs, or other circumstances beyond our control.
If you encounter any issues with the delivery of your order, please contact the shipping carrier directly for assistance.
Incomplete or Incorrect Address:
Please ensure that your shipping address is entered correctly during checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you need to update your shipping address after placing an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.
Missing or Lost Packages:
If your package is missing or lost in transit, please contact our customer service team immediately. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible.
Contact Us: If you have any questions or concerns about our shipping policy, please contact our customer service team.
